- The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop.
- All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.
- Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.
- In any case you have a 100% Guarantee and refund. I accepted within 7 days.
- Buyer pay for shipping and all additional payments such as tax.
- Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.
- Please take a picture and send the product with the city, address and order number specified so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement.
- The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.
- There is a possibility to exchange the product if it is available in stock, but with conditions.
- We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.
- Deduct 30% if the customer does not want the product and the latter has no defect or problem mentioned.